In the exchange, the reporter first tried to claim that "aid is not coming."
The woman painted a much different picture: "All aid goes down (underground). The aid does not reach the nation and the entire people."
Visibly taken aback, the Al Jazeera reporter tried to refute the claim, saying that "only a little" aid has been sent to Gaza and "it is distributed" amongst civilians, adding "so they [Hamas terrorists] say."
The woman shook her finger at the reporter, clearly frustrated.
"Everything goes to their (Hamas) houses," she said. "They take it, they will shoot me and do whatever they want to me, Hamas."
President Joe Biden said in October, only days after Hamas attacked Israel and murdered some 1,200 people, mostly civilians, that getting humanitarian aid into Gaza was a "top priority." He said that the aid would continue flowing so long as Hamas didn't steal it. The US sent an aid package of $100 million.
"In discussions with the leaders of Israel and Egypt," Biden said in October, "I secured an agreement for the first shipment of humanitarian assistance from the United Nations to Palestinian civilians in Gaza. If Hamas does not divert or steal this shipment, these shipments, we're going to provide an opening for sustained delivery of Life Saving humanitarian assistance for the Palestinians."
It has been heavily reported that Hamas operates in underground tunnels, many of which are allegedly under civilian hospitals, schools, and communities, in an attempt to shelter themselves from counteroffensives by Israeli forces including airstrikes.