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Deliveroo driver Muhammad Khan gets just 12 months for sexual assault of customer who ordered groceries—victim miscarried days later

“This was a horrendous and shocking incident and our thoughts are with the victim. The safety of our customers is our top priority and we have a zero-tolerance policy towards harassment or assault."

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A Glasgow woman miscarried just days after being sexually assaulted by a food delivery driver who showed up at her home using a rented Deliveroo account.

The attacker, Muhammad Faizan Khan, was sentenced to 12months in prison and placed on the sex offenders register in February 2025 following a conviction at Glasgow Sheriff Court in December 2024, according to GlasgowLive.

The victim, a 32-year-old army veteran referred to as JJ, asked to remain anonymous. JJ said she ordered snacks through Deliveroo on the evening of January 4, 2024, to her home in Glasgow's east end. When she answered the door, the driver complimented her eyes.

She tried to quickly take her order, but Khan grabbed her, forced his tongue into her mouth, and pushed his way into her home.

JJ said she was later informed by police that Khan had been using a rented Deliveroo account: “The guy who did it to me will be out in 12 months and anyone like him can rent an account with no checks. He could turn up at any woman's door in Glasgow and do the same,” she said.

She also stated that store cameras from Morrisons grocery store, which had prepared the order, recorded Khan picking it up. “I was lucky it was a Morrisons order [via Deliveroo] and the store cameras recorded him picking it up. Without them, there would have been no chance of finding him.”

According to JJ police explained that account renting is a legal “grey area,” where background checks may be bypassed.

Delivery platforms have previously come under fire for this practice. In 2022, a whistleblower old to the Daily Record that convicted criminals—including a child groomer—were operating through rented delivery accounts in Glasgow.

Crime gangs were also involved in renting out accounts, evading criminal background and right-to-work checks. 

A spokesperson for Deliveroo said, “This was a horrendous and shocking incident and our thoughts are with the victim. The safety of our customers is our top priority and we have a zero-tolerance policy towards harassment or assault. We fully supported the police investigation into this awful incident and removed the rider account from our platform. Last year we introduced a registration process and daily identity verification technology for substitutes riding on the platform, complementing our existing processes for main account holders.”

Uber Eats also responded, stating, “All couriers who use the Uber Eats app, whether it is the account holder or their substitute, must undergo checks to ensure they are over 18 and have a legal right to work in the UK. If a courier has been flagged for any breach in our community guidelines including unlawful or unsafe behaviour we investigate and take appropriate action on the account, including permanently removing access to the app. We are constantly reviewing and improving existing processes to ensure they are as robust as possible.”

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